FAQ

Manual installation instructions for latest YouTube patch

To resolve this issue, please follow the steps below:

Uninstalling the current YouTube application.

  1. Power on your MyGica Media Player
  2. Navigate to settings
  3. Select “manage Apps”
  4. Scroll down & Select “YouTube”
  5. Select “uninstall”
  6. Once the application is uninstalled, go back to the home screen.

Installing the YouTube patch.

  1. Download the YouTube patch from your PC specific to your device from here:
    YouTube Patch – ATV495Pro
    YouTube Patch – ATV495X
    YouTube Patch – ATV329X / ATV1960
  2. Extract/Unzip the downloaded file
  3. Copy the .img to the root of a USB flash drive
  4. Insert the flash drive into the Mygica media player
  5. Power on the Mygica
  6. Navigate to settings
  7. Select “Software Updates”
  8. Select “Local Updates”
  9. Select the YouTube Patch
  10. Confirm installation of the patch
  11. The MyGica media player will then restart, and install the patch
  12. Once YouTube is installed, it will be available in the applications menu once again

— Your YouTube app will now be patched and you can continue to use YouTube —

Manual installation instructions for firmware updates for MyGica ATV585

— Pre-installation —

Copy the ‘update_MyGica_ATV585_20160303_patch_showmax.img‘ file to a USB or Micro SD card and insert into the MyGica Android Media Player.

  1. On your home screen, select the ‘APPLICATIONS’ tile on the left.
  2. Scroll down until you get to the ‘UPGRADE’ icon my1, Press the ‘OK’ button on your remote to enter the Upgrade menu.
  3. Select the ‘LOCAL UPDATE’ option by pressing the ‘OK’ button on your remote
  4. With the ‘update_MyGica_ATV585_20160303_patch_showmax.img’ file highlighted in blue, press the ‘OK’ button on your remote to install the update.
  5. You will now be looking at a pop-up message saying “Box will immediately reboot into the upgrade screen update the system now?”, you must select the ‘OK’ option and your device will restart when completed.

— Your device will now be updated and you can continue to operate ShowMax —

Manual installation instructions for firmware updates for MyGica ATV582

— Pre-installation —

Copy the ‘update_MyGica_ATV582_20160303_patch_showmax.img‘ file to a USB or Micro SD card and insert into the MyGica Android Media Player.

  1. On your home screen, select the ‘APPLICATIONS’ tile on the left.
  2. Scroll down until you get to the ‘UPGRADE’ icon my1, Press the ‘OK’ button on your remote to enter the Upgrade menu.
  3. Select the ‘LOCAL UPDATE’ option by pressing the ‘OK’ button on your remote
  4. With the ‘update_MyGica_ATV582_20160303_patch_showmax.img’ file highlighted in blue, press the ‘OK’ button on your remote to install the update.
  5. You will now be looking at a pop-up message saying “Box will immediately reboot into the upgrade screen update the system now?”, you must select the ‘OK’ option and your device will restart when completed.

— Your device will now be updated and you can continue to operate ShowMax —

Manual installation instructions for firmware updates for MyGica ATV1900AC

— Pre-installation —

Copy the ‘update_MyGica_ATV1900_20160303_patch_showmax.img’ file to a USB or Micro SD card and insert into the MyGica Android Media Player.

  1. On your home screen, select the ‘APPLICATIONS’ tile on the left.
  2. Scroll down until you get to the ‘UPGRADE’ icon my1, Press the ‘OK’ button on your remote to enter the Upgrade menu.
  3. Select the ‘LOCAL UPDATE’ option by pressing the ‘OK’ button on your remote
  4. With the ‘update_MyGica_ATV1900_20160303_patch_showmax.img’ file highlighted in blue, press the ‘OK’ button on your remote to install the update.
  5. You will now be looking at a pop-up message saying “Box will immediately reboot into the upgrade screen update the system now?”, you must select the ‘OK’ option and your device will restart when completed.

— Your device will now be updated and you can continue to operate ShowMax —

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