FAQ

Shomax not working? MyGica / Showmax update

Showmax has been vigilant in ensuring that their consumers get the best possible experience and so they have increased certain security levels on their App. This may cause a pop up with a message saying that the device is rooted and that Showmax won’t work anymore. MyGica has worked diligently to ensure that users do not suffer from this issue and have released an update to rectify this.

You can either run the update through their online update process or you can follow the steps below.

Please update to the latest version of Showmax by downloading and installing the APK from this link Showmax APK File Download

Manual installation instructions for firmware updates for MyGica ATV585

— Pre-installation —

Copy the ‘update_MyGica_ATV585_20160303_patch_showmax.img‘ file to a USB or Micro SD card and insert into the MyGica Android Media Player.

  1. On your home screen, select the ‘APPLICATIONS’ tile on the left.
  2. Scroll down until you get to the ‘UPGRADE’ icon my1, Press the ‘OK’ button on your remote to enter the Upgrade menu.
  3. Select the ‘LOCAL UPDATE’ option by pressing the ‘OK’ button on your remote
  4. With the ‘update_MyGica_ATV585_20160303_patch_showmax.img’ file highlighted in blue, press the ‘OK’ button on your remote to install the update.
  5. You will now be looking at a pop-up message saying “Box will immediately reboot into the upgrade screen update the system now?”, you must select the ‘OK’ option and your device will restart when completed.

— Your device will now be updated and you can continue to operate ShowMax —

Manual installation instructions for firmware updates for MyGica ATV582

— Pre-installation —

Copy the ‘update_MyGica_ATV582_20160303_patch_showmax.img‘ file to a USB or Micro SD card and insert into the MyGica Android Media Player.

  1. On your home screen, select the ‘APPLICATIONS’ tile on the left.
  2. Scroll down until you get to the ‘UPGRADE’ icon my1, Press the ‘OK’ button on your remote to enter the Upgrade menu.
  3. Select the ‘LOCAL UPDATE’ option by pressing the ‘OK’ button on your remote
  4. With the ‘update_MyGica_ATV582_20160303_patch_showmax.img’ file highlighted in blue, press the ‘OK’ button on your remote to install the update.
  5. You will now be looking at a pop-up message saying “Box will immediately reboot into the upgrade screen update the system now?”, you must select the ‘OK’ option and your device will restart when completed.

— Your device will now be updated and you can continue to operate ShowMax —

Manual installation instructions for firmware updates for MyGica ATV1900AC

— Pre-installation —

Copy the ‘update_MyGica_ATV1900_20160303_patch_showmax.img’ file to a USB or Micro SD card and insert into the MyGica Android Media Player.

  1. On your home screen, select the ‘APPLICATIONS’ tile on the left.
  2. Scroll down until you get to the ‘UPGRADE’ icon my1, Press the ‘OK’ button on your remote to enter the Upgrade menu.
  3. Select the ‘LOCAL UPDATE’ option by pressing the ‘OK’ button on your remote
  4. With the ‘update_MyGica_ATV1900_20160303_patch_showmax.img’ file highlighted in blue, press the ‘OK’ button on your remote to install the update.
  5. You will now be looking at a pop-up message saying “Box will immediately reboot into the upgrade screen update the system now?”, you must select the ‘OK’ option and your device will restart when completed.

— Your device will now be updated and you can continue to operate ShowMax —

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